Mega Digital Limited Privacy Policy 

Effective Date: July 6, 2026

Mega Digital Limited (“Mega Digital”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website (www.megadigital.ng), purchase our products, or use any of our services.

We process all personal data in strict compliance with the Nigeria Data Protection Act (NDPA) and other applicable data protection laws within the Federal Republic of Nigeria.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We only collect personal data that is strictly necessary to process your orders, maintain your account, and provide a secure, optimized shopping experience. We collect the following types of information:

  • Personal Information: Full name, email address, phone number, billing address, shipping address, and company name (where applicable).

  • Account Information: Username, encrypted password, purchase history, wishlist, and saved addresses.

  • Financial Data: Payment verification tokens. All raw financial transactions are handled securely through trusted third-party payment providers; we do not store raw debit or credit card details on our local infrastructure.

  • Device & Technical Information: IP address, browser type, device type, operating system, pages visited, date and time of access, device hardware parameters, and tracking metrics collected via cookies or analytics tools.

2. Our Lawful Basis for Processing Data

Under the provisions of the NDPA, we require a valid legal justification to handle your personal information. We rely on the following lawful bases:

  • Performance of a Contract: Necessary to complete, verify, fulfill, and deliver retail hardware purchases and product orders directly to you.

  • Consent: When you explicitly choose to subscribe to our promotional newsletters, marketing channels, or confirm optional cookie preferences.

  • Legitimate Interests: To actively identify and prevent fraudulent transactions, enforce web security protocols, optimize interface performance, and secure our web assets.

  • Legal Obligations: To comply with statutory legal or tax obligations mandated by regulatory authorities in Nigeria.

3. How We Use Your Information

We use your information strictly for legitimate business operations, specifically to:

  • Process, verify, and fulfill your retail orders.

  • Deliver purchased products safely to your shipping address via our logistics channels.

  • Provide customer support and handle hardware warranty, technical diagnostics, or return claims.

  • Administer, isolate, and maintain your primary user account and profile.

  • Personalize your shopping experience and evaluate technical traffic logs to improve website performance, user flows, and Search Engine Optimization (SEO).

  • Send transaction updates, including order confirmations, structural invoices, and distribution shipping updates.

  • Send promotional offers, discounts, and marketing updates (only where you have permitted us to do so).

  • Prevent, detect, and mitigate cyber threats, fraud, or unauthorized network activity.

4. Cookies and Analytical Trackers

Our website uses cookies and similar technologies (small text files placed on your device) to track open cart contents, remember your layout preferences, keep you signed in, analyze visitor traffic, and personalize content or promotions using tools like Google Analytics or Meta Pixel.

You may choose to control, disable, or deny cookie collection within your web browser settings; however, doing so might disrupt your dynamic shopping experience and cause some features of our website to stop functioning properly.

5. Payment Security

Mega Digital Limited does not store your raw debit or credit card details on our servers. All checkouts are routed dynamically over secure networks through trusted, integrated third-party payment providers (such as Paystack or Flutterwave) using industry-standard encryption and security protocols.

6. Sharing Your Information

We strictly do not sell, rent, or trade your personal information to third parties. To preserve continuous operations, we share limited data only with trusted infrastructure partners who conform to strict data processing and confidentiality agreements:

  • Payment Service Providers: To process transactions securely over encrypted channels.

  • Shipping and Logistics Partners: To provide delivery channels with your contact details and shipping address solely to execute item transit.

  • Website Hosting Providers: To maintain our operational databases and secure server partitions on robust hosting infrastructure (such as Hostinger VPS).

  • Customer Support Platforms: To track, manage, and resolve your technical assistance tickets efficiently.

  • Statutory Disclosures: Government or regulatory authorities (such as the Nigeria Data Protection Commission) when strictly required by law or official audit.

7. Data Security

We employ modern administrative, physical, and digital safeguards to keep your records safe from unauthorized visibility, extraction, data loss, misuse, alteration, or accidental disclosure. This includes end-to-end Secure Sockets Layer (SSL) certificates on our domain, firewalls, and restricted internal access privileges. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

8. Data Retention

We retain your personal information exclusively for the duration required to satisfy operational goals, provide continuous customer support, meet statutory legal and tax obligations, resolve long-term device warranty disputes, and enforce our agreements.

9. Your Enforceable Rights Under the NDPA

As a data subject within Nigeria, you hold core legal rights regarding your personal records. You have the right to request:

  • Access: Review and obtain a copy of the structured personal data records we currently hold about you.

  • Rectification: Prompt correction of faulty, inaccurate, broken, or outdated profile details.

  • Erasure (“Right to be Forgotten”): Total deletion of your internal user account profile and tracking history, where legally permissible.

  • Restriction or Objection: Limit how we process your data, or object to automated analytics profiling and direct marketing.

  • Data Portability: Securely extract and transfer your structured records to transition into alternative platforms easily.

  • Withdraw Consent: Withdraw your consent at any time for any processing activities that rely on it.

To exercise any of these legal rights, please contact our administrative representative using the details provided below.

10. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about new arrivals, technical product launches, discounts, company news, and special promotions. You may opt-out or unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.

11. Children’s Privacy

Our website and electronic retail services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that an individual under 13 has provided us with personal information, we will delete it from our infrastructure promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, tracking methods, or content of those external platforms. We encourage users to review the unique privacy policies of any third-party sites they visit.

13. International Data Transfers

Where necessary to sustain our operations, your information may be processed or stored outside Nigeria by trusted cloud infrastructure providers. We take all reasonable administrative and technical steps to ensure your information remains protected in full accordance with cross-border data transfer regulations and applicable data protection laws.

14. Changes to This Privacy Policy

We review and update this Privacy Policy periodically to reflect operational shifts or changing legal standards in Nigeria. Any changes will be posted on this page along with the updated effective date at the top. Your continued use of our website after changes become effective constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to know how we handle your personal information, please reach out to us:

  • Company Name: Mega Digital Limited

  • Website: www.megadigital.ng

  • Email: support@megadigital.ng

  • Phone: +234 807 763 4777

  • Business Hours: Monday – Friday, 8:00 AM – 6:00 PM (WAT), Saturday, 9:00 AM – 5:00 PM (WAT)

Thank you for trusting Mega Digital Limited. We value your privacy and are committed to protecting your personal information while providing a secure and reliable shopping experience.